Terms of Service
At Uniqly, all of our products are made to order, just for you. As such, we do not accept returns or exchanges for buyer’s remorse, incorrect sizing, or change-of-mind purchases.
However, your satisfaction is our priority. If your order arrives damaged, defective, or with a printing error, we’re happy to make it right.
What qualifies for a reprint or refund:
- Items that arrive damaged or broken
- Orders with printing errors or defects
- Incorrect items received (wrong design, size, or product)
To request a reprint or refund:
Please contact us at support@uniqlymade.com within 7 days of receiving your order. Be sure to include:
- Your order number
- A description of the issue
- Clear photos of the item and the defect
Once we’ve reviewed your request, we’ll offer a free replacement or a full refund, depending on your preference and product availability.
We appreciate your understanding and support of made-to-order products!
Please email support@uniqlymade.com.