Returns & Exchanges
At Uniqly, every product is made to order and customized especially for you. Because our products are created specifically for each order, we do not accept returns or exchanges for buyer’s remorse, incorrect sizing, or changes of mind.
However, your satisfaction is important to us. If your order arrives damaged, defective, has a printing error, or is not the item you ordered, we’ll make it right.
What Qualifies for a Reprint or Refund
Examples include:
- Your order arrives damaged or defective
- There is a printing mistake or production defect
- You received the wrong item, design, size, or product
To Request a Reprint or Refund
Please email us at support@uniqlymade.com within 7 days of delivery and include:
- Your order number
- A short description of the issue
- Clear photos of the product and the issue
Once we review the issue, we’ll be happy to provide a free reprint or a full refund, depending on your preference and product availability.
Because all Uniqly products are custom-made specifically for you, we are unable to accept returns or exchanges for items that simply aren't what you expected or if you change your mind.
If you have any questions or need assistance with an order, please contact us at support@uniqlymade.com.
Thank you for choosing Uniqly!